Pofu is operated by Yunus Kızılay (YK Tech Studios). Contact: [email protected]. These terms apply between you and us when you use the app or pofuplay.com. Where a child uses the app, a parent or guardian accepts these terms on the child's behalf.
Pofu is a learning app that teaches vocabulary, reading, listening, writing, speaking and grammar through games. Content is educational and is not a substitute for exams or certificates.
One account is created per device; the account is opened by an adult, and child profiles are managed under it. Link an identity provider to carry progress to other devices. You are responsible for keeping your account and your 4-digit guide PIN secure. The account may only be opened by a person aged 18 or over; whoever opens it declares that they are an adult and that children use the app only through profiles under this account. The account holder is responsible for the accuracy of this age declaration.
Pofu Plus is an auto-renewing subscription purchased through the App Store or Google Play. Where a free trial is offered, the subscription converts to a paid period automatically unless cancelled before the trial ends, and the fee is charged to your store account. Renewal and cancellation are managed in your store's subscription settings (Apple: Settings → Subscriptions; Google: Play Store → Payments & subscriptions); the subscription renews unless cancelled before the current period ends. Refunds follow the store's refund policy; your statutory consumer rights, including any withdrawal rights, remain unaffected. Price changes do not apply to the current period and are notified through the store before they take effect.
Coins, boosts and cosmetics are virtual items valid only inside the app; they have no monetary value and cannot be transferred or exchanged for money. For child users, purchases sit behind a parental gate (a 4-digit guide PIN). Virtual items are deleted together with the account.
Abusing the service, cheating or using automation, reverse engineering, attempting to access someone else's account, or copying content without permission is prohibited. We may suspend your account for violations, or close it for serious ones; you can appeal at [email protected].
The community (chat, language exchange, posts, comments, voice messages and calls) is open only to users aged 18 or over with a linked account; it is closed on child and school accounts. You are responsible for what you share. Harassment, hate speech, threats, sexual content, nudity, any content or contact aimed at minors, intimate images or content shared without consent or generated with AI, spam, ads and sharing contact details are prohibited. We have zero tolerance for such content and for abusive users: the content is removed and the account is suspended or permanently removed from the community; content involving the exploitation of children is reported to the authorities. You can report any message, post, comment, profile or call and block any user; we review reports within 24 hours. Contact us at [email protected].
Pofu Tutor, the diary teacher, exam scoring, translation and pronunciation scores are generated by AI; they can be wrong and do not replace a teacher or an official exam. With your permission these features send your text or voice to the AI processors named in the Privacy Policy.
The content in the app (text, images, audio, games) is owned by or licensed to Pofu (YK Tech Studios) and is provided for your personal, non-commercial use only. The "Pofu" name and logo belong to us; third-party brand and product names mentioned belong to their owners.
Firebase Authentication handles sign-in, Firebase Cloud Messaging delivers notifications, the App Store / Google Play processes payments, OpenAI and Microsoft Azure power the AI features, and LiveKit relays voice calls. Those services' own terms apply; how personal data is processed is described in our Privacy Policy.
The service is provided "as is"; uninterrupted or error-free operation is not guaranteed. To the extent permitted by law, we are not liable for indirect damages except in cases of intent or gross negligence, and our total liability is limited to the amounts you paid for the service in the last 12 months. Your statutory consumer rights remain unaffected.
We may update these terms; material changes are announced in the app. Continuing to use the service after a change means you accept the updated terms.
These terms are governed by the laws of the Republic of Türkiye, without prejudice to mandatory consumer-protection rules of your country of residence. If you have a problem, please contact us first at [email protected]. In Türkiye you may also apply to consumer arbitration boards and consumer courts.